Thank you from the bottom of my heart.

I was referred to the Bolton Guild of help via family first through the job centre, at the lowest point in my adult life I found myself and my children homeless and alone due to being victims of crime.

Christmas time was extremely difficult this year no home no money Bolton Guild of Help made it possible for us to be together and they children had gifts to open from a Christmas hamper appeal.

They gave me support with benefit entitlement check and advice from Citizens Advise Services, enabling my two teenage daughters uniform to get into school, also support setting up a scheme for saving money for uniform for the future.

My children had birthdays while in this terrible situation and Bolton Guild of help gave my children birthday cakes as per a birthday cake scheme, a smile tells a thousand things.

They supported me through temporary   accommodation and signposted me towards addition funding and support to get carpets for my new home, once I final moved into my forever home they, helped me to get a cooker so I cook for my family.

I will be forever grateful for the kind and supportive staff, I never ever imaged I would be in the situation I found my family in however; the support and kindness of stranger gave me hope that with time things can and will get better.

Thank you from the bottom of my heart.

To whom this may concern

I would like to thank everyone at the Bolton Guild of Help for helping myself and my daughter

When we were in need. We were treated with dignity and respect and the whole procedure was completed without me feeling embarrassed or unable to provide for my family. My white goods item was delivered by staff who also were kind and respectful. And was above what i thought we would be receiving.   I can only thank them for their kind and compassionate way that their staff dealt with my application


Elizabeth (not real name) I’m a single mom. I’ve always worked paying my bills raising my daughter. Unfortunately, life can be difficult and unpredictable. I lost my job. Unfortunately, I had to ask for universal credit. Unfortunately, that’s enough to pay your rent and bills. Don’t get me wrong. It’s a big help…!A good friend of mine tried to help and we found Tracey Wallace.

The Bolton Guild of Help. We called her up, and in that moment, they helped me so professionally and quickly that I couldn’t believe it. The lady was sweet, and helpful, and you feel like she’s interested in your problem. Incredible. This team is going to get me out of trouble. I’ll be grateful as long as I live. Thank you for your help, and of course, all of you who are involved in this. So if you’re in trouble, don’t be afraid to call the Bolton Guild of Help because you’re not going to feel less like you, but help will come. It’ll make it easier to get back on your feet. Thank you!