The Bolton Guild Of Help

Over 100 years of helping people!

 Working In Partnership

The Guild has formed working relationships with a number of other organisations covering a wide variety of issues.  We will not just ‘refer’ or ‘signpost’ clients but will co-ordinate the introduction of the client to the organisation. We understand that our clients can be at a vulnerable time in their life and will need more support in working with new and different organisation to support them. In some cases we will administer the application to another organisation for further grants and support. Examples of which include; additional grants for funding a particular necessary item, Christmas hamper/present referrals.

 

Working in Partnership to provide practical support for our clients

Our clients reside in the Bolton area and are usually suffering from a crisis of varying extents and types. They may have only one apparent problem but can often have many. They may be in receipt of benefits or in work – each case is assessed individually and their level of income is not necessarily an indication of the crisis that they are experiencing.  We only ask that they provide evidence of income and expenditure as part of their application as well as beng honest and open about their situation and what they feel they need support with. Explain and we will listen!

Debt Drop-in Support

Debt can creep up on people and become all consuming. Getting practical help and support can be time consuming and confusing often resulting in people withdrawing and hiding from their problems. Our debt support project run in partnership with CAP provides one to one hands on help with debts and financial budgeting. The CAP advisers will work with the client to devise the best financial solution for their individual situation. The drop in enables clients to call in each week to get an initial review and receive further support until they are debt free. Located near the centre of Bolton the drop in provides a friendly environment whilst providing privacy and confidentiality. Referals can be provided by contacting the Bolton Guild of Help.  A voucher is then sent to the client which includes a drink and snack whilst the CAP advisor introduces themselves and discuss the clients situation before working with them towards becoming debt free.

Over the last 12 months we have had many successful outcomes for the clients. These include

  • Clients becoming completely debt free
  • Clients returning to employment
  • Clients mental health has improved
  • Clients social anxiety and confidence has improved
  • Clients saving for future needs and living within a budget

Examples of this support are –

  • Helping clients to understand the importance of living within a budget.
  • Understanding of priority and non-priority debts
  • Helping clients understand the importance of saving for the future
  • Confidence building
  • Support making phone calls to benefits, council tax, housing, utilities
  • Signposting to other agencies as required

Other support

See our ‘how we can help page’ for information of other support we can provide as well as our Links with other organisations. For more information on any of the partnership projects and other organisations please contact us.

Benefits Support

The benefits system can be quite confusing especially as we move over to Universal Credit. In partnership with the Citizens Advice Bolton we can provide hands on support and advice to ensure clients are receiving the correct benefits. Clients can have a one-hour appointment with a CAB adviser who will look at their individual situation and identify which benefits they should be receiving, whilst providing support to complete the application.

Mental Health Support

Getting support and understanding for any mental health issue can be a daunting task. Waiting lists for support are long and people don’t always have the support of family and friends readily available. There are many charities that offer support for people struggling with mental health but those first steps to connecting with them can be overwhelming. Working with local mental health charities we provide a one to one introduction at our offices where a support worker will listen to the client and tell them about the different services that they provide. They will help the client to see which would be best for them and their individual needs. It could be the first step to a steadier recovery.

Bolton Veterans Aid

Bolton Veterans Aid is set up in partnership with SSAFA  to provide grants and support for service men and women and veterans from the British Armed Forces and their families or dependents. The help will ranges from debt support, house hold items, referrals for further support etc.  It very much depends on the needs of the individual. Scott house provides a welcoming private space for SSAFA volunteers to work with their clients to identify their needs and underlying issues enabling them to then identify and apply for the support needed for each individual.  Initially funded by Tesco’s Bags of Help this project is joins up with Bolton Armed Forces 4 Veterans and BAND to provide further support including mental health wellbeing support.

Other projects in planning;

  • Housing support/advice
  • Budgeting and money management (including debt free workshops)
  • Job club

PARTNER WITH US

The Guild is made stronger by working partnerships with other charities and community organisations. Partnership Projects are funded by application to external funding which provide one to one support in specialist areas such as debt, benefits and mental health.

SEND A DONATION

We don't fundraise but greatly appreciate donations to support the work that we do.

 

 

BECOME A VOLUNTEER

We work with several organisations that are always looking for new volunteers. If you want to give back to the local community, please get in touch with us today.

 

Contact Us

Ask a question

01204 524858

The Bolton Guild Of Help

Scott House,
27 Silverwell Street,
Bolton, BL1 1PP

Opening times

9am until 3pm Monday to Wednesday.

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